Home Protection Plans for Columbus, Dayton & Cincinnati
Because your home deserves protection all year long.
Did you know you can avoid costly repairs and unexpected breakdowns with a Five Star Home Protection Plan. You can choose from three different comprehensive residential home maintenance plans explicitly designed by us to make it easier on you to safeguard your HVAC, plumbing, and electrical systems.
With scheduled checkups, priority service, and expert care, these all-in-one home maintenance plans keep your systems running smoothly while protecting your peace of mind.
Why Choose a Five Star Protection Plan?
Feel confident in every season with whole home protection.
A Five Star Home Protection Plan is a smart and convenient way to worry-free homeownership. Thousands of Ohio families rely on our maintenance protection plans to reduce stress, lower repair costs, and stay ahead of surprises.
- Peace of Mind
Keep your home safe and your systems running smoothly with proactive whole house maintenance. Regular tune-ups and inspections help prevent emergencies and ensure your HVAC, plumbing, and electrical systems work as they should—all year long.
- Fast, Reliable Service from Local Experts
Members get priority scheduling and same-day service from NATE-certified technicians, master plumbers, and skilled electricians—all highly trained professionals who care about your comfort and safety.
- Save Money on Repairs
Our preventative maintenance program helps you avoid expensive repairs and catch small issues before they become big problems. Plus, you’ll unlock exclusive member discounts across all our home services.
Shine Brighter With a Five Star Home Protection Plan
Three levels of protection.
One clear path to Five-Star comfort.
Choose from three levels of home protection plans, each tailored to your needs and budget. Whether you want essential peace of mind or total whole-home protection, we’ve got the right maintenance membership for you!
3 Star Home Protection Plan
Essential Protection for Peace of Mind
Perfect for homeowners, this residential maintenance program is ideal for those who want reliable basics with valuable discounts and key system checks.
- Heating System Safety Check (Value: $99)
- Cooling System Safety Check (Value: $99)
- 5% OFF New HVAC Equipment
- 5% OFF Indoor Air Quality Products
- 10% OFF HVAC Service Repairs
4 Star Home Protection Plan
More Coverage, More Confidence
This home service plan has expanded protection with added tune-ups, deeper discounts, and priority support, so your comfort never has to wait.
- Heating System Cleaning & Tune-Up (Value: $179)
- Cooling System Cleaning & Tune-Up (Value: $179)
- 5% OFF New HVAC Equipment
- 5% OFF Indoor Air Quality Products
- 10% OFF HVAC Service Repairs
- 50% OFF HVAC Trip & Diagnostic Fees
- Priority Scheduling (HVAC Services Only)
5 Star Home Protection Plan
Total Home Confidence, Covered From Every Angle
The ultimate whole home protection plan—this is complete with comprehensive care for your HVAC, plumbing, and electrical systems, packed with premium benefits and unmatched savings.
- Heating System Cleaning & Tune-Up (Value: $179)
- Cooling System Cleaning & Tune-Up (Value: $179)
- 10% OFF New Equipment – All Services
- 10% OFF Indoor Air Quality Products
- 20% OFF Service Repairs – All Services
- 50% OFF Trip & Diagnostic Fees – All Services
- 50% OFF Tankless Water Heater De-Scaling
- Priority Scheduling – All Services
- Water Heater Flush & Inspection
- Sump Pump Inspection
- Water Softener Inspection
- Annual Electrical Safety Check
- Electrical Panel Inspection
- Indoor/Outdoor Outlet Check
- Smoke & CO Detector Battery Check
What Real Homeowners Are Saying About Our Home Protection Plans
Real stories. Real homes. Real peace of mind.
Homeowners across Ohio rely on our Whole Home Protection plans for peace of mind all year long. From heating and cooling to plumbing and electrical, our customers share how Five Star keeps their homes safe, efficient, and stress-free—no matter what the season brings.
“DJ was here today for a service call. He is incredibly knowledgable and friendly. We will be requesting him from now on. What an incredible group of people!! Five-Star is an honest, community-minded company that does business the right way. We are very pleased with the quality of our equipment and the professional installation. These guys are amazing!!”
David Wells, HVAC Safety Inspection
“Your associate will came to our house and introduced himself. Put on his shoe protectors and walked into the house. He did a fine job at explaining what needed done and the diagnosis he replaced the part fix a piece of wire and explain what he did he did a very fine job. I would be happy to have him work on my HVAC again, thank you very much”
Bill Schoof, HVAC Service Call
“Ryan was very professional and thorough in tuning up our AC and heating systems. Provided important information about both systems to help keep our systems functioning properly. Did a great job!”
Sterling Williams, HVAC Safety Inspection
“Had a great expience! Brandon and Heman did a wonderful job fixing out HVAC and went above and beyond with the service. Scheduling was easy and within 48 hours we went from noticing a major HVAC issue to having a brand new one installed”
Elizabeth Arnold, HVAC Repair
“Cannot recommend them enough. Our furnace went out; instead of just selling us a new unit, they truly put effort into diagnosing and repairing it – saving us a ton of money. Quick, professional, honest, and all around great service. Will definitely use them again. Thanks Josh and Matt!”
Mike Webb, HVAC Safety Inspection
“I had a power surge that knocked out my 28 year old furnace. I reached out to Five Star Home Services at 2pm on Sunday and Fred was at my door by 4pm. I could not have been more impressed by Fred’s professionalism and service. He went over several options with me in detail and gave me all the information so I could make a decision. I would highly recommend Fred and Five Star Home Services!”
Pete Patel, HVAC Service Call
“Four years ago we purchased our furnace/central air unit and today we wouldn’t change anything. We had the pleasure of meeting Will for our spring maintenance appointment this week and we were met with a very personable and knowledgeable young man. Will explained in details his finding made suggestions and made sure we had no questions. We are extremely thankful to our close friend who recommended this company. Hands down, the best!”
Julie Irvin, HVAC Safety Inspection
“Eric was friendly and professional. He performed a detailed inspection of our HVAC and gave us the necessary information we needed to make informed decisions on repairing or replacing our units.”
Kim Vega, HVAC Safety Inspection
“DJ was here today for a service call. He is incredibly knowledgable and friendly. We will be requesting him from now on. What an incredible group of people!! Five-Star is an honest, community-minded company that does business the right way. We are very pleased with the quality of our equipment and the professional installation. These guys are amazing!!”
David Wells, HVAC Safety Inspection
“Your associate will came to our house and introduced himself. Put on his shoe protectors and walked into the house. He did a fine job at explaining what needed done and the diagnosis he replaced the part fix a piece of wire and explain what he did he did a very fine job. I would be happy to have him work on my HVAC again, thank you very much”
Bill Schoof, HVAC Service Call
“Ryan was very professional and thorough in tuning up our AC and heating systems. Provided important information about both systems to help keep our systems functioning properly. Did a great job!”
Sterling Williams, HVAC Safety Inspection
“Had a great expience! Brandon and Heman did a wonderful job fixing out HVAC and went above and beyond with the service. Scheduling was easy and within 48 hours we went from noticing a major HVAC issue to having a brand new one installed”
Elizabeth Arnold, HVAC Repair
“Cannot recommend them enough. Our furnace went out; instead of just selling us a new unit, they truly put effort into diagnosing and repairing it – saving us a ton of money. Quick, professional, honest, and all around great service. Will definitely use them again. Thanks Josh and Matt!”
Mike Webb, HVAC Safety Inspection
“I had a power surge that knocked out my 28 year old furnace. I reached out to Five Star Home Services at 2pm on Sunday and Fred was at my door by 4pm. I could not have been more impressed by Fred’s professionalism and service. He went over several options with me in detail and gave me all the information so I could make a decision. I would highly recommend Fred and Five Star Home Services!”
Pete Patel, HVAC Service Call
Choose the Home Protection Plan That Fits Your Needs
Because protecting your home shouldn’t be stressful.
Joining a Five Star Home Protection Plan is as easy as 1-2-3:
Pick Your Plan
Choose the level of coverage that fits your home, lifestyle, and goals.
Fill Out the Form
Tell us a little about your systems—we’ll take it from there.
Enjoy Peace of Mind
Relax knowing your home and is backed by Five Star’s Home Protection Plan.
Protect Your Home—Year Round
Your home’s best defense starts here.
Enroll in our Whole Home Protect Plan and enjoy peace of mind with priority service, annual maintenance, exclusive discounts, and safety checks for your HVAC, plumbing, and electrical systems. One plan. Total protection. Fill out the form to get started—because your home deserves five-star care.
Home Protection Plan Terms & Conditions
TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE SIGNING THIS AGREEMENT.
By signing this agreement, you signify your agreement to the terms listed below. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes on our web site at myfivestarhomeservices.com/whole-home
ROUTINE MAINTENANCE SCHEDULE INCLUDING
Your Safety Inspection or Precision Tune-up on your equipment is covered for 12 months from date on the front of this form. These will be performed during the months of January, February, March & April or August, September, November & December during the hours of 8:00am to 11 :00pm Monday through Saturday.
CREDIT CARDS
Five Star Home Services takes the issue of your privacy seriously, including the security of your credit card or check information. We will only use your information for internal purposes and your information will not be shared with any other organization.
CLUB MEMBERSHIPS/BILLING
If you open a club membership account with us, you hereby agree to pay all charges to your account, including applicable taxe s, in accordance with billing terms in effect at the time the charge becomes payable. We reserve the right to change the amount of, or basis for determining, any fees or charges for your club membership and to institute new fees, charges, or terms effective only on your annual renewal date. We reserve the right to terminate any account at any time for any reason.
Please Note: Your club membership is a 12-month agreement that will be automatically renewed, and your credit card account will be charged each month, unless you cancel the subscription prior to the renewal date. You may cancel your club membership by mailing a letter of cancellation to: Five Star Home Services 8160 Howe Industrial Parkway Suite A, Canal Winchester, OH 432110 Attn: Club Membership Administrator
If you request cancellation, there shall be no refund for any unused portion of the club membership. In the event that any club membership discounts were given, associated with services rendered or equipment installations, you agree to reimburse Five St ar Home Services in full for the discounts given prior to cancellation. You acknowledge and agree that the authorization to charge your credit card for services shall automatically continue until all charges have been paid in full.
The purchase of one club membership applies to only one HVAC system and/or one tanked hot water heater per location. If the location has multiple HVAC systems or tanked hot water heaters, additional club memberships will need to be purchased for that locatio n.
Your right to service is subject to any limits established by Five Star Home Services or by your credit card issuer. If payment cannot be charged to your credit card or the charge is returned for any reason, including chargeback, Five Star Home Services may su spend or terminate your club membership, thereby terminating this Agreement and all obligations of Five Star Home Services hereunder.
If your maintenance agreement begins on any day between the 1st day of the month and the 15th day of the month, you will be charged the monthly billing rate to their credit card account on file on the 14th day of each succeeding month. If your maintenance agreement begins on any day between the 16th day of the month and 31st day of the month, you will be charged the monthly billing rate to your credit card account on file on the 28th day of each succeeding month. If the 14th day or 28th day of the month falls on a Saturday, Sunday or holiday, your credit card on file will be charged on the Friday prior to the Saturday or Sunday or the business day prior to the holiday.
LIMITATION OF LIABILITY
EXCEPT TO THE EXTENT OF OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OF, OR THE INABILITY TO USE, ANY SERVICES PROVIDED UNDER THIS AGREEMENT. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR YOUR CLUB MEMBERSHIP.
TERMINATION
This agreement is for 12 months, and it will renew automatically unless you cancel the subscription prior to the renewal date. Cancellations will be subject to the rules under Club Membership/Billing.
Revised: 5/6/25